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Please note: We are currently updating our website and so some functionality is limited such as sales orders, subscriptions and the processing of some payments.
Our updated site will be launched in early October. We apologise for any inconvenience caused.

Making Mission Possible

CPAS enables churches to help every person hear and discover the good news of Jesus

Privacy Policy

CPAS privacy policy

At CPAS we're committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it and how we keep it secure.

We will keep this policy under review and may take the opportunity to enhance it from time to time, but if we make any significant changes that we think our customers or supporters would be interested in, we will endeavour to email them accordingly.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to us at: CPAS, Sovereign Court One (Unit 3), University of Warwick Science Park, Sir William Lyons Rd, Coventry, CV4 7EZ. Alternatively, you can telephone us on 0300 123 0780.

Who are we?

CPAS is an Anglican evangelical mission agency, working to enable local churches across the UK and Republic of Ireland to help every person hear and discover the good news of Jesus Christ. Our ministry includes resourcing and equipping all kinds of leaders, appointing clergy at more than 500 churches, and providing Venture and Falcon holidays for 4,000 children and young people each year.

How do we collect information from you?

We obtain information about you when you use our website, send us forms by post, give us any details at events or exhibitions, or contact us by phone. For example, this happens when you book onto one of our events, make a donation, purchase a product, register to receive one of our resources or publications, or contact us about our products or services.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what webpages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us but is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • send you communications that you have requested and additional communications that may be of interest to you (these may include information about our events, products and ways in which you can help us practically and financially);
  • carry out our obligations arising from any contracts entered into by you and us;
  • to identify if there is mutual benefit in our key relationships manager contacting you;
  • notify you of changes to our services;
  • process a donation that you have made;
  • seek your views or comments on the services we provide;
  • process a grant or job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell, rent or give your information to third parties, and we will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations, send you mailings, or undertake our safer recruitment process for volunteers). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our ministry then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. However, you can change your mind at any time by contacting us by email on or by telephone on 0300 123 0780.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or if any of the other information we hold is inaccurate or out of date, please email us on or write to us at: CPAS, Sovereign Court One (Unit 3), University of Warwick Science Park, Sir William Lyons Rd, Coventry, CV4 7EZ. Alternatively, you can telephone us on 0300 123 0780.
You have the right to ask for a copy of the information CPAS holds about you. Please contact us if you want to do this.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it's treated securely. Any sensitive information you enter on a CPAS website (such as credit/debit card details) is encrypted and protected by the secure encryption on our website. When you are on a secure page, a lock icon will be displayed by most web browsers.

Use of 'cookies'

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites run by different organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other sites even if you access them using links from our website.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy applies from 25 May 2018, and was last updated in May 2018.
CPAS, Sovereign Court One (Unit 3), University of Warwick Science Park, Sir William Lyons Rd, Coventry, CV4 7EZ. Registered charity number 1007820.


See also Terms and Conditions.

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